When I worked for a bank, I was sometimes in charge of letting IT users (internally and externally of the business) know that there was a problem (or outage), one of the first things I was told was that in the email or text message I should not apologise for the inconvenience. Essentially, as I was talking “as the company”, I had to refrain from admitting any liability or anything resembling the company from being able to take the blame or [...]

Cardiff Council’s “Economy & Culture scrutiny committee” this week released a report digging into Cardiff’s night time economy, putting forward some recommendations that will go to the council’s executive meeting later this year. – Calls for a clear strategy and management of the night time economy – Better enforcement of licensing and other rules in the city centre by officers – Business signing up to a ‘standard’ for customer services – Investment in opening up the city centre at night [...]

Back in February I posted regarding the Food Standards Agency website where you can see scores from local food hygiene inspections, at the time the website had minimum publicity – very few people knew it existed. After I sent a flurry of tweets about the site and some astonishing results from the local area, and then the blog post, it seemed a lot more people were in the know. WalesOnline and yourCardiff both picked up on it, giving more exposure [...]

Since joining the world of the working, oh some 10 years ago, a lot has changed for me. My first ever job was flipping burgers; aged 16 and fresh out of high school, hoarding cash to use to get drunk after college. When this all came to an end, after enduring an entire year in the furness (not just figuratively), I made my choices and pursued a career in software development, starting off at the lowest ranks – in fact, [...]

I hate the moniker “Foodie”, we’re all foodies – hell, all of us like to eat, right? But there’s a difference between those who like to eat “good” food, and those who like to eat anything – including many with a heavy diet of processed foods. What I’m most concerned about is the, hopefully small, amount of families who have their kids under the impression that processed foods, like McDonalds or fish fingers and chips, are “a treat”. “We’ll go [...]